Used parts, properly backed.
We can't offer the same paperwork as a Mercedes-Benz dealer — but we stand behind every part we ship. Here's exactly what's covered, for how long, and how to claim.
Tested Used
3 MonthsParts pulled directly from a stripped vehicle, function-tested before listing. Body panels and trim are sold inspected — no warranty cover, but condition is fully disclosed and photographed.
Typical items
- Headlights & tail lights
- ABS / ESP modules
- Sensors & relays
- Body panels (inspected only)
- Interior trim (inspected only)
Refurbished
6 MonthsCore unit cleaned, worn components replaced, tested under load before dispatch. Most popular tier for moving parts where the casing is reusable but the wear items are renewed.
Typical items
- Alternators / starter motors
- Turbos (CHRA replaced, balanced)
- Power steering pumps
- Window regulators
- Air-conditioning compressors
Premium Refurbished
12 MonthsFull strip-down, all wear items replaced, dyno-tested where possible. Reserved for high-value drivetrain components that justify the extended cover.
Typical items
- 722.9 7G-Tronic gearboxes
- ABC hydraulic pumps
- Airmatic compressors
- Engine long blocks (rebuilds)
How to claim
- 1Contact us within 7 days of the issue arising via WhatsApp or email
- 2Send the diagnostic report or fault description with photos
- 3We arrange courier collection at our cost (we deal with the courier)
- 4We test the part in our workshop within 5 business days
- 5If faulty, we replace, refund or credit — your choice
Most claims are resolved within 5 business days of receiving the returned part.
Submit a warranty claimWhat's not covered
- Damage from incorrect installation, coding or programming
- Consequential damage (towing, hire car, lost income, lost wages)
- Parts modified or repaired by a third party
- Normal wear & tear on consumables (filters, belts, brake pads, fluids)
- Body panels and cosmetic items after delivery acceptance
- Damage caused by overheating, contamination or fuel-quality issues
3-month parts warranty
Cover on every used part we dispatch.
Nationwide courier
Courier Guy & Aramex — door to door.
Fitment guaranteed
Send your VIN — we confirm before you pay.
Bench-tested
Inspected and tested before dispatch.
Fine print
Warranty period starts on the day of delivery (door-to-door) or collection from our yard at 67 Tulip Road, R114 Monavoni. The original tax invoice is your proof of warranty.
We strongly recommend qualified mechanic installation for drivetrain and electronic components. Self-installed gearboxes and engines are accepted, but a fitment report from a registered workshop strengthens any future claim.
This warranty is in addition to your statutory rights under the Consumer Protection Act and the Used Goods regulations and does not replace them.
Warranty questions
Door-to-door courier from R 199
All major SA cities · 1–3 working days · Insured shipping on every order · Couriered from Centurion